The best endorsement of our window covering products comes directly from our customers. Read real testimonials from real clients. We’d love to hear any comments you have about our products, technology and service. If you would like to share your BTX story, please contact us.
Thank you for your continued support!
We have worked with Jennifer, Sam, Robert and the entire staff at BTX for many years and their service and knowledge is the best. We count on them to be part of our team and they have never disappointed. They help us work through the most difficult projects to make us and our clients look great.
BTX is the go to company for motorized products. As an installer and designer of custom window covering products I have worked with many different sources of motorized hardware and BTX is always a pleasure to work with. Their customer service and dependability are second to none. I have been called upon to install custom treatments in some very demanding situations and BTX has always provided a superior product precisely as ordered and exactly on time as promised. I would highly recommend them for all your motorized window covering needs.
To be successful in a highly competitive industry such as window covering motorization requires a total team effort of dedicated employees. They are the certainly the company’s most valuable asset, and that is why it is my pleasure in this unsolicited letter to recognize with the full measure of my appreciation and admiration Mr. Jose Rodas for the incalculable contribution he has made to the continuing growth and impeccable reputation of BTX. During the past 2 years, I have established a relationship with Jose, and, although I have not reached the level of a large volume dealer, I am always treated with respect and courtesy when he answers the phone with an enthusiastic “How are you Michael,” in a warm, friendly, engaging voice, and the energy from his positive attitude inspires confidence in the outcome of our cordial conversations.
A good example of his passionate commitment to dealer support occurred last week when I was competing against another manufacturer’s motorized drapery tracks, and, although I was highly recommended to the customer, my bid was higher, and price became the determining factor. Jose immediately assumed the role of an aggressive ally, and, in a marvelous moment of magnanimity, significantly lowered the cost, allowing my estimate to be approved, and, to my surprise, he also placed the order with expedited production. It is obvious from the pictures he graciously sent me, Jose Rodas is truly a blessed man, grateful every day for his happy, healthy children, a beautiful wife and loving, devoted mother.
He is a decent person, a man of strong faith with good values that influence every aspect of his life. I may live in Los Angeles, but when I call BTX and speak to Jose, I feel like an extended member of his family, and, it is my hope that you will acknowledge his loyalty and service in the most beneficial way.