Support

At BTX, our goal is to offer the best customer service in the industry. With that in mind, we have provided on-site resources on the right side of this page. These include wiring and installation diagrams, as well as answers to the most frequently asked questions.

If you require any further information, please feel free to contact the following:

For technical questions:

  • Call our inside sales and Customer Support Team at 800-422-8839
  • Send an email to: btxwindow@btxinc.com, or
  • Click here to fill out an information request form.

for general questions:

Contact your regional sales manager:

Will Knieper - Eastern U.S.

(214) 340-2802

wknieper@btxinc.com

 

Robert Kramer - Western U.S.

(214) 340-2825

rskramer@btxinc.com

BTX Window Automation

10763 Sanden Dr., Dallas, TX 75238 - T (800) 422-8839 F (214) 343-2252