We have worked with Jennifer, Sam, Robert and the entire staff at BTX for many years and their service and knowledge is the best. We count on them to be part of our team and they have never disappointed. They help us work through the most difficult projects to make us and our clients look great.
BTX is the go to company for motorized products. As an installer and designer of custom window covering products I have worked with many different sources of motorized hardware and BTX is always a pleasure to work with. Their customer service and dependability are second to none. I have been called upon to install custom treatments in some very demanding situations and BTX has always provided a superior product precisely as ordered and exactly on time as promised. I would highly recommend them for all your motorized window covering needs.
I am writing a quick note to let you know that Jose Rodas really went out of his way to help us on Friday afternoon. We needed some parts for a job overnighted to us for Tuesday delivery. I called Jose late in the afternoon on the Friday of a holiday weekend. Jose took the time to check your inventory, work with us on a solution, and ensure we received them today. We just wanted to express our appreciation of his superior customer service. Thanks so much.